Hello ,

We hope this message finds you well! We wanted to inform you that we have received your request and it's currently in process.

We're just waiting for the doctor to provide their feedback. Once we have their input, we'll swiftly move forward with your request.

Thank you for your patience and understanding as we work to ensure the best possible outcome for you. If you have any questions or concerns in the meantime, please don't hesitate to reach out to us.

Best regards